First Impressions on USGoldBuyers.com
Most of the reviews found in the Internet have been in favor of doing business with USGoldBuyers.com. It is registered with the Better Business Bureau and received a rating of A minus in a scale of A+ to F. So far so good, isn’t it?
A Closer Look at USGoldBuyers.com
Page after page of search engine results would show that users made cynical by their incredibly unpleasant experiences with other gold buying websites have enjoyed a smoother transaction with USGoldBuyers.com.
At this point, it does seem that the website is one of those rare gems that you can absolutely count on awarding you with a reasonable price for your valuables.
It’s when you take a closer look at the report made by BBB that you might start entertaining second thoughts.
First of all, USGoldBuyers.com is not accredited by the BBB. This is a rather strange thing, considering the website’s A minus grade. Wouldn’t accreditation be the next obvious step if a business wanted to completely ensure its customers with its credibility?
And as of December 2009, the BBB had received eleven complaints in a period of thirty-six months of 3 years. Two of it had only been closed in the past 12 months, which could mean either of two things: recent customers found something to complain about or USGoldBuyers.com had taken a considerable amount of time to resolve customer concerns.
Cases reported focused on selling practices and issues regarding general and customer service, refunds and exchanges, guarantees and warranties, and delivery.
Six out of 11 issues were administratively closed. This meant that BBB judged the cases resolved, whether or not the complaining customer agreed. Five, however, were resolved absolutely. In the end, however, you might want to consider USGoldBuyers.com as one of your last choices to minimize the risks of having problems in the aforementioned issues.
SellGoldFacts.org Recommended Gold Buyers: Sellgold.com and Brokengold.com
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